We do not accept return or refund as teddies are personalised.
If there are any faults please kindly email us at info@hellomyteddy.com
Birth Weight Teddies are not suitable for children under 10 years old.
DO NOT LEAVE the teddies with children under 10 years old unsupervised.
Weight Teddies are not suitable for children under 5 years old.
DO NOT LEAVE the teddies with children under 5 years old unsupervised.
Teddies are heavy and there is a risk of suffocation.
Do not leave the teddies under direct sunlight to avoid the material fading.
We recommend to keep the teddy in the white bag (comes with teddy) to keep out from the dust.