We do not accept return or refund as teddies are personalised.
If there are any faults please kindly email us at info@hellomyteddy.com
Birth Weight Teddies are not suitable for children under 10 years old.
DO NOT LEAVE the teddies with children under 10 years old unsupervised.
Weight Teddies and X`mas weight Teddies are not suitable for children under 5 years old.
DO NOT LEAVE the teddies with children under 5 years old unsupervised.
Teddies are heavy and there is a risk of suffocation.
Do not leave the teddies under direct sunlight to avoid the material fading.
We recommend to keep the teddy in the white bag ($3) to keep out from the dust.